FAQs

How do I switch Birdigo on and off?

Simply tap the top of the device to activate it when there’s a need to leave your food unattended. Tap again to deactivate.

 

Will Birdigo hurt if the moving arm hits my hand?

Provided it is in good working order and is being used properly – No! 

 

What if the wing gets stuck when I turn it on?

No problem, move the obstacle out of the way for the arm to fully launch and move the items back under. 

 

How do I clean Birdigo?

You can wipe Birdigo down with a clean, damp cloth after each use.

 

Does Birdigo deter ALL birds from the table?

BirdigoLite is a gentle, physical deterrent targeting pest birds – think pesky Pigeons or Mynahs.  BirdigoLite does very little to deter against larger birds like pesky Pelicans – It only has a tiny arm! If larger birds are the issue, purchase BirdigoMAX instead! BirdigoMAX has 2 arms and runs on a higher power, making sure bigger birds such as pigeons will not come close!

 

How long does the Birdigo’s motor last?

We use quality parts to ensure a long life. Our testing has shown a life expectancy well in excess of 1000 hours. We haven’t killed a motor yet!

 

What are the shipping costs based on my country?

Dependent on your country and type of property, these costs will vary.

 

What if I find defects or something missing after delivery?

We have a strict no refund, no return and no exchange policy, except that we will provide a replacement of a faulty product purchased from us or our authorised vendors or distributors within three (3) months from the date of purchase which has any of the following faults:

  • Broken arm;
  • Damaged housing;
  • Damaged baseplate;
  • Faulty switch; or
  • Product does not switch on or off.

Provided that a receipt evidencing purchase of the product from us or our authorised vendors or distributors is provided to us. Please note that you shall be solely liable and responsible for the payment for all additional charges, costs and taxes incurred in the delivery of the faulty unit to us and the replacement of the product to you.

How many Birdigos do I need?

This would depend on the amount of food you need to protect.  If it fits under the wing it will be fine (30cm radius from the stand).  If it does not fit within this area, we recommend purchasing another Birdigo.

 

How can I make payment?

You can make payment in the following forms:

  • Visa
  • Mastercard
  • AMEX
  • Paypal

 

What batteries do I use for the Birdigo?

2 x CC batteries.

 

How do I add/change batteries?

Insert link to battery change here.

 

 

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